To our patients,
We hope that this email finds you and your family in good health. Our community has been through a lot in the last few months, and all of us are looking forward to resuming our normal routines.
We are all set and excited to welcome you back. Our office is reopening on Monday, June 1st.
While many things have changed, one thing has remained the same at Glen Cove Dental, our commitment to your safety.
Infection control has always been a top priority in our practice, and you may have seen this during your visits in the past. Our infection control processes are made so that when you receive care, it is both safe and comfortable. Our office follows infection control recommendations made by the California Dental Association, the U.S. Centers for Disease Control and Prevention, and the Occupational Safety and Health Administration. We closely follow the activities of these agencies so that we are up to date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and clinical staff.
*We have installed sneeze guards to protect you and our front staff.
*You will see Dyson fans with filtration and Honeywell purifiers around the office to ventilate and filter the air.
*Our office will communicate with you within 48 hours before your appointment to ask some COVID -19 screening questions.
*At your arrival to our office, you will be asked these same questions again, have your temperature recorded, and be given hand sanitizer to use.
*You will also find hand sanitizer in the reception area and other places in the office, for you to use as needed.
*We will further minimize paperwork in our office and conduct as much business as possible through our digital patient management system.
* You may see that our reception room will only have a few chairs and no longer offer magazines or reading material.
We ask that masks be worn by all patients for the entire visit, removing only once you are in the dental chair for your procedure. We will only have one patient at a time in our reception area. Please be patient as we coordinate your arrival and dismissal to minimize patient to patient contact. All family members who do not have an appointment are asked to wait in their cars. For minors, one adult is allowed to accompany them. We will do everything possible to make sure you feel safe and welcome in this new environment. We appreciate your understanding.
Please call us at (707) 645-8400 or email us at firstname.lastname@example.org if you have any questions or would like to schedule your future appointment.
We want to thank all of our loyal patients, and we look forward to seeing you again soon. Please stay safe and well.
Sincerely, Drs. Lim and staff